Collaboration is at the heart of what
Beetle & Quill does
Truly authentic design that reflects all the love, care and attention you've put into your occasion takes time. Because Beetle & Quill is a one-woman-show, I recommend that couples and families looking to work with me get in touch about their wedding as soon as they have essential details (such as wedding venue) booked. It's never too early to start envisioning your stationery.
The custom design process takes 10-20 weeks (about 3-5 months) from your design consultation, to receiving all of your finished stationery elements in hand. Designs from our existing collection require an 6-10 week turnaround from first contact to completed order depending on the print process chosen, however, rush service is available subject production availability.
For all other occasions and projects, please use the "general inquiry" form below to get in touch about availability and timelines.
STEP 1: INQUIRY
Start by using the appropriate contact form below to get in touch for your stationery needs,
keeping in mind the lead times stated above.
For a fully tailored design experience.
For suites part of our Heirloom and Studio Collections.
For other celebrations
STEP 2: CONSULTATION
Once your details are received, I'll review everything, note any questions I might have, and follow up with an email within 1-3 business days to schedule a phone or where possible, in person consultation.
Most in person consultations last about an hour and a half and give you the opportunity to touch and feel real wedding invitations from past clients, explore paper samples and print methods, and discuss your design ideas, what's important to you as a couple, and other day of-details. I've always found a face to face meeting is the best way for a couple to feel comfortable and confident with their design choices.
If you're unavailable for an in-person consultation, a phone consultation is generally shorter, but gives us an opportunity to share ideas, even if you can't see some of them. After the consultation, you'll be given the opportunity to purchase a custom designed mood board, invitation and paper samples, and where available, ribbon swatches and wax seal samples.
PROPOSAL & PRICING
Following your design consultation, please allow 2-3 business days to allow me to properly research any special design requests or specialized vendors and pull together an tiered quote for your wedding stationery. This quote typically includes; 2-4 variations of your wedding invitations that range from giving you everything on your wish list and more, to a more simplistic version of your suite, a la carte pricing of elements such as envelope addressing, and specific pricing for your day-of stationery goods requests.
At this point, if you're still feeling unclear, you'll have the opportunity to purchase a custom mood board, which includes imagery specific to your wedding, design sketches of up to two design options, and wording suggestions. Custom mood boards are available for $200.00 CAD, and the cost is deducted from your final order balance, should you choose to book Beetle & Quill for your stationery needs.
This is a great time to double check with your relatives for any last minute guests, or touch base with your planner to make sure no detail has been left out. Once your proposal and/or mood board is approved, we move onto the next step...
SIGNING ON THE
After ironing out all the details and approving your quote and/or mood board, it's time to get started!
This is when you'll receive a link and password to your own personal design portal where you'll be able to sign your design agreement, pay your design retainer, submit wording requests, and view and approve proofs (or request revisions). If you purchased a custom mood board, it will be archived in this portal for you to view any time.
This is also the last opportunity to make changes to your order without paying additional fees incurred by adding last minute items.
STEP 5: PROOFING
Once I'm in receipt of your signed agreement, retainer, and wording, you can expect to receive your first set of proofs in 3-7 business days, depending on the complexity of the design, and elements ordered.
Each proof contains the option to approve with no changes, approve with specified changes made, or request a new set of proofs with changes. In order to keep your order on track, all changes should be submitted within 1-2 business days. Any proof changes requested, will be made within 2 business days.
Once your final proof approval has been signed off, it's off to the presses!
STEP 6: PRINTING, ASSEMBLY & SHIPPING
Once you've signed off your final proof it's time to pay your remaining order balance in your client portal to send your order into production.
Depending on the complexity of your order, your order can take from 10-14 business days (digital printing) to upwards of 10 weeks (letterpress, foil and other complex print methods) for printing and assembly prior to shipping or notification for local pick up from the Beetle & Quill studio. If your order is being shipped, you will receive an email with tracking information as soon as it is posted.
When you receive your order, inspect it carefully to assure that everything you ordered is accounted for and there weren't any accidents while your order was in the postal system. While Beetle & Quill endeavors to pack everything safely and securely, accidents in the postal service can happen. Should your order be anything less than perfect, please contact us within 7 days of receipt to arrange replacement items or appropriate compensation.
Everything perfect? Take a completed invitation to the post office and double check the weight (unless you purchased custom postage, then this was done for you already!) before affixing postage to all invites and reply cards. Once you've got the right amount on all your invites, take them to a post office (not just a mailbox) and drop them off to be mailed.
Finally, it's time to bust out the champagne and confetti and wait for delighted phone calls and responses from your friends and family. This is also a great time to let us know how we're doing with the customer experience survey we send out after every order.