This Privacy Policy governs the manner in which Beetle & Quill Stationery collects, uses, maintains and discloses information collected from users of the Beetle & Quill Stationery 's site (www.beetleandquill.ca) hereby referred to as 'the Site'. This privacy policy applies to the Site and all products and services offered by Beetle & Quill Stationery.

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org

 

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 

"Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you inquire about a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number.  We refer to this information as “Order Information.” We do not collect credit card information directly as it is processed through a third-party payment processor. 

 

We may collect additional information from you such as personal details about your wedding or event in a phone call.  When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, correspond through, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

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HOW WE USE COLLECTED INFORMATION

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Beetle & Quill Stationery may collect and use Users personal information for the following purposes:

- To improve customer service information you provide helps us respond to your customer service requests

- To improve our Site and Correspondence, we may use feedback you provide to improve customer experience.

- To process payments we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To run a promotion, contest, survey or other Site feature to send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails we may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

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HOW INFORMATION WILL BE SHARED

 

We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. However we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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We share your Personal Information (as described above) with third parties to help us understand how users interact with the Site. For example, we use use Google Analytics to help us understand how our customers visit the Site.

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You can read more about how Google uses your Personal Information here:  www.google.com/intl/en/policies/privacy

You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout

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Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org

 

You can opt out of targeted advertising by following the links below for each service:

Facebook: www.facebook.com/settings/?tab=ads

Google: www.google.com/settings/ads/anonymous

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: optout.aboutads.info

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Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

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THIRD PARTY WEBSITES

 

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

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HOW WE PROTECT YOUR INFORMATION​

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When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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Beetle & Quill Stationery does not store any payment information. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected.

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You may send a request to have any stored personal information removed at any time using the contact information below.

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YOUR RIGHTS

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

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CHANGES TO THIS PRIVACY POLICY

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Beetle & Quill Stationery has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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YOUR ACCEPTANCE OF THESE TERMS

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By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Last updated on: April 13, 2020.

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